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DIGITAL SIGNATURES

Summary: Converting to E-mail Signatures from paper based for small business customers on a Web application.


PROJECT NAME: E-CONSENT

Expectations/ KPIs: To speed up the time of on-boarding and signing the customer agreement. This digitized signature solution reduced the conversion time from 3 weeks to 15-30 mins.


EXPERIENCE MAP: Designed an experience map that would take user's emotions, online channels of communication and psychological states into consideration. 

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HIGH FIDELITY MOCKUPS (created in Sketch)

Screen 1 of 12: Welcome Email

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Screen 2 of 12: Landing Page

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Screen 3 of 12: 1st Security Question

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Screen 4 of 12: 2nd Security Question

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Screen 5 of 12: 3rd Security Question

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Screen 6 of 12: 4th Security Question

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Screen 7 of 12: 5th Security Question

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Screen 8 of 12: Success Message

8)Scotia-Step1:Sucsess Message.jpg
 

Screen 9 of 12: Loading Screen

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Screen 10 of 12: 5th Download a copy

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Screen 11 of 12: Decline Message (in case Security Questions did not clear)

15)Scotia- Decline Message.jpg
 

Screen 12 of 12: Technical Difficulties

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