About the Project

Ground Station Monitoring & Control UI
This project involved designing a secure, mission-critical platform for the Government of Canada to monitor and manage a network of global ground stations used in satellite operations. The system provides real-time visibility into station locations, coverage zones, operational status, and upcoming satellite passes — enabling operators to make rapid, informed decisions in high-pressure environments.

My Role

Lead Designer Led the UX/UI design for Government of Canada – a highly complex satellite operations platform, enabling real-time monitoring and management of global ground stations. The interface supports mission-critical decision-making, operational visibility, and compliance with federal accessibility standards (WCAG). 

Role: Lead UX/Product Designer
Tools: Figma, Mural, Illustrator, Photoshop, Miro, Zeplin, Jira, Confluence, WCAG/AODA compliance tools
Team: UX Lead, Product Manager, Developers, Compliance Analyst, Accessibility Specialist, Operations Captain, Satellite Operators

📍 Toronto Operations Context: Highlights the project’s alignment with Canadian operations by showcasing the headquarters location, reinforcing the platform’s role in supporting national satellite monitoring from both Ottawa and Toronto. 

Business Challenge

Canada’s satellite ground station operators relied on delayed, static reports—limiting real-time decision-making, slowing response times, and creating risk of mission-impacting delays. Leadership needed:

• A unified view of global ground station activity.

• Instant alerts for operational anomalies.

• A compliance-ready, accessibility-focused design for all operators.

Key Pain Points

• Fragmented Data Access: Operators had to pull information from multiple disconnected systems, slowing down mission-critical decision-making.

• Outdated Interface: Legacy design was cluttered, non-intuitive, and lacked compliance with current accessibility standards.

• Slow Response to Alerts: Important status changes and warnings were buried in dense data tables, making them easy to miss.

• No Role-Based Views: Everyone saw the same dashboard regardless of their operational clearance, leading to inefficiencies and information overload.

• Poor Mobile Usability: Field teams struggled to access and act on data securely while working outside control centers.

• Inconsistent Design Patterns: Different modules behaved differently, causing steep learning curves for new operators.

My Key Contributions: 

● Full Product Vision: Designed the end-to-end user experience for ground station selection, satellite data visualization, and alert management without initial business direction. 

● Evidence-Based Design: Delivered wireframes, prototypes, and high-fidelity mockups informed by user research and operational needs. 

● Geospatial Map UI: Created an interactive map showing ground station locations, coverage areas, and status alerts for fast situational awareness. 

● Accessibility & Compliance: Applied WCAG/AODA best practices to meet Government of Canada accessibility requirements. 

● Agile Delivery: Collaborated with cross-functional government teams, iterating designs in sprint cycles to ensure operational readiness. 

● Filtering & Alerts: Built a robust filtering system for narrowing operational data by status, origin, and alert zones. 

Style Guide

Established Established a unified visual system that maintained brand integrity across all modules, ensuring government compliance and user familiarity. 

📍 Context Understanding: Immersed in the operational environment to understand satellite operators’ workflows, constraints, and pain points before any design work began. 

📍 Context Understanding: Immersed in the operational environment to understand satellite operators’ workflows, constraints, and pain points before any design work began. 

📍 Context Understanding: Immersed in the operational environment to understand satellite operators’ workflows, constraints, and pain points before any design work began. 

🗣 User Interviews: Conducted targeted sessions with operators and technical leads to uncover mission-critical needs and validate initial design assumptions. 

INFORMATION ARCHITECTURE

Structured complex operational data into intuitive layouts, deciding the placement of information and prioritizing the most time-sensitive information for rapid decision-making. 

HIGH FIDELITY WIREFRAMES

Delivered pixel-perfect, development-ready UI screens that reflected the full operational workflow of Canada’s satellite ground station monitoring system. Incorporated Government of Canada Digital Standards, WCAG/AODA accessibility compliance, and security-first design principles to ensure public sector readiness. The designs balanced complex geospatial data visualization with intuitive navigation, enabling rapid decision-making under mission-critical conditions. Every interaction was tested for clarity, consistency, and accessibility to meet federal service delivery expectations. 

Global Ground Station Map: Visualizes station locations, coverage zones, and status alerts for instant situational awareness 

Mobile Responsive

Toronto Operations Context

📍 Toronto Operations Context: Highlights the project’s alignment with Canadian operations by showcasing the headquarters location, reinforcing the platform’s role in supporting national satellite monitoring from both Ottawa and Toronto. 

Deliberately shown only low resolution images as it is company work.

HIGH FIDELITY WIREFRAMES

High fidelity wireframes specifically for on-boarding a user for the first time (I am limited to displaying only these due to confidentiality).

Thanks for being so curious! :)

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